Your brand on every phone.
On every plan.

When a file first lands in your camera inbox (FTP) or you upload it in Live Edit — including if Auto-edit is off. Publishing to the guest gallery by itself does not bill again.

Apply Once (re-edit the current frame) and rotate never use another slot — only the first land of each photo counts. Re-renders of an existing file stay free.

On Basic and Pro it follows your Stripe billing period (monthly or yearly), not a calendar month. Workspace shows usage against the current period. Trial Pro is a one-time budget of 100 photos for the 14-day trial — it does not reset monthly.

We never stop you mid-event. Uploads keep flowing. Extra photos on Basic and Pro: €20 per 1,000, billed after with your next invoice (whole packs — 1–1,000 extras = €20, 1,001–2,000 = €40). Agency uses the custom cap we set with you.

If estimated overage in a period crosses €100, we email you a heads-up.

No. Your plan limit is photos. We do not sell or hard-cap disk space per account. Camera files are normalized on ingest (about 3500px / recompress over ~6 MB). Gallery lifetime still ends on your plan’s live window.

Fourteen days, no card. You get the full Pro experience (Find Me, second camera, Advanced edit, Download all, Gallery stats) with 100 photos and galleries live for 14 days. When the trial ends, pick Basic or Pro — or talk to us about Agency.

Basic (€49 / mo or €490 / yr): 1,000 photos / period, 30 days live, unlimited galleries, Advanced edit, Download all. Find Me, Extra photographer, and Gallery stats are not included.

Pro (€99 / mo or €990 / yr): 3,000 photos / period, 90 days live, plus Find Me, Extra photographer (second camera), and Gallery stats.

Your brand on every live photo is on every plan, including Trial Pro.

Custom photo cap and retention, with Pro-level features. There is no self-serve Checkout — email hello@livechilli.com and we assign it.

Basic and Pro can bill monthly or yearly. Yearly is ten months’ price (two months free). Switch the toggle above the cards to compare.

Unlimited on Trial Pro, Basic, Pro, and Agency. Free (no plan) is limited until you start a trial or paid plan.

New galleries: 14 days on Trial Pro, 30 on Basic, 90 on Pro, custom on Agency. We email you about 48 hours before a gallery expires. After expiry, guests see that it has ended; photo files in that gallery are cleared on our daily cleanup.

No. Find Me and Extra photographer are on Trial Pro, Pro, and Agency. Turn Find Me on per gallery (with the required attestation). Extra photographer is one second camera FTP. A third camera: email hello@livechilli.com.

Yes on Trial Pro, Basic, Pro, and Agency — skin retouch in Live Edit → Advanced. Basic look (light, colour, overlays) is always available when you are on a plan.

In Account → Plan. Card updates and invoices open in the Customer Portal. Agency is assigned by us after you email.

You pay the catalog price difference (for example Basic → Pro). After the charge succeeds, the higher plan and its photo / gallery limits apply immediately. Photos already live stay. Existing galleries are never shortened; if the new plan’s live window is longer, we can extend them up to that window.

We schedule it. You keep your current plan’s features until the end of the billing period; then the lower plan takes effect. The UI shows current plan Until DATE and the next plan From DATE. Cancel and a scheduled downgrade cannot both be active.

Cancel at period end: you keep the paid plan until that date — no refund — then move off the paid plan. Keep plan undoes a pending cancel (and a scheduled downgrade). Gifted or Agency accounts without self-serve billing should contact us.

We keep paid access for a 3-day grace while status is past due. You see a banner and get an email with Update card. After three days without a fix, paid access ends under the same rules as cancel at period end.

Camera → FTP inbox → we edit → photos land in your active gallery → guests open your link or QR. Apply Live sets the look for new FTP frames. Apply Once re-runs the current frame (and uses another photo slot).

Easy link is the short public address. Secret link is a long token URL. Renaming the easy link keeps the secret link the same and redirects the old easy address. Revoke secret issues a new token; old secret URLs stop working.

Keep shooting. We do not block mid-event; extra photos on Basic and Pro are €20 per 1,000, billed after. For a custom Agency cap, email us before a big weekend if you need the limit raised.

Email hello@livechilli.com.